Frequently Asked Question

  • Q. 1. How soon can we get a reply after we send you an inquiry?

    In working days, we will reply to you within 2-8 hours after receiving the inquiry.
  • Q. 2. Are you a direct manufacturer or a trading company?

    We are a precision alumina ceramic manufacturing factory, and we also have our own foreign trade department, we produce and sell ourselves.
  • Q. 3. What products can you provide?

    We are mainly engaged in the development and production of precision alumina ceramics.
  • Q. 4. What application fields are your products mainly involved in?

    Our products are widely used in industries such as fuses, electronic appliances, mechanical seals, textiles, wear-resistant parts, and biomedicine.
  • Q. 5. Can you make customized products?

    Yes, we mainly make customized products. We develop and produce products based on drawings or samples provided by customers.
  • Q. 6. Are you producing standard parts?

    We do not produce standard parts.
  • Q. 7. What is the production capacity of your company?

    At present, it has a ceramic production line integrating advanced automatic hot die-casting molding equipment, automatic temperature control natural gas high-temperature energy-saving kiln, precision machining equipment and automatic testing equipment.
  • Q. 8. How does your company guarantee product quality?

    First of all, we will have corresponding inspections after each process. For the final products, we will inspect them according to customer requirements and international standards. Then, we have professional inspection equipment.
  • Q. 9. What is the payment method?

    When quoting, we will confirm the transaction method (FOB, CIF, CNF) with you. In mass production, we generally pay 50% of the advance payment first, and the balance is paid on delivery. Most of our payment methods are T/T.
  • Q. 10. How to deliver goods to customers?

    Usually we ship by sea, because we are in Ningbo, and we are only 35 kilometers away from Ningbo Port, so it is very convenient to export by sea. Of course, if the customer’s cargo is urgent, we can also transport it by air. Ningbo Airport and Shanghai International Airport are very close to us.
  • Q. 11. Where are your goods mainly exported to?

    Our products are exported to Europe, Japan, Southeast Asia and other countries and regions.

Quick Contact